Christian Therapist on Demand Review

Convenient, christian-centered therapy for individuals and couples

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Christian Therapist on Demand Review

Christian Therapist on Demand

Christian Therapist on Demand’s counselors and therapists work with individuals, couples, and groups for lower rates than traditional clinics. The site offers many resources, but users may be distracted by typos and popups.

  • Pros & Cons
  • Key Facts
Pros & Cons
Pros
  • Free trial available

  • Multiple subscription options

  • All therapists are licensed

  • Resource library available

  • Easy to use platform

  • Couples therapy available 

  • Religion can be part of therapy

Cons
  • Have to download the app to use the service

  • No therapist bios on website

  • Big gaps in between blog posts

  • Terms and conditions state it is not responsible for therapists 

  • Website is not responsive to screen size

  • Privacy policy not very transparent

  • Lack of information available before paying

  • Lots of pop-ups when you visit the website

Key Facts
Price
$260 to $380 per month
Is Insurance Accepted?
No
Type Of Therapy
N/A
Communication Options
Audio, Messaging, Video Chat
HIPAA Compliant?
N/A
Is There an App?
Yes
Why Trust Us
55
Companies reviewed
5,775
Total users surveyed
350
Data points analyzed
We surveyed 105 users from each online therapy company and asked the companies to complete questionnaires. Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists.

Founded in 2016 in Fresno, CA, Christian Therapist on Demand is a platform aimed at therapy seekers who want to incorporate faith and spirituality into their therapy sessions. It connects users to qualified Christian therapists through the app for a lower price than most in-person therapy providers and it offers a variety of informational resources on its website for people looking to learn more about mental health.

Christian Therapist on Demand did not respond to our questionnaire, despite multiple attempts at contacting a representative. This hindered our ability to gain as much insight into their company and goals as we were able to with some of their competitors. We had to rely exclusively on user survey data in order to assess the company.

Keep reading to see how Christian Therapist on Demand stacks up against its online therapy competition.

First Impressions and Sign-up Process 

At first appearance, Christian Therapist on Demand’s homepage looks more like a promotional page for an app, thanks to the image of phones and the prompt to download now. This is not a very welcoming first impression—especially since the site itself is not responsive to screen size, meaning that on some screens, the header sometimes overlaps with the top navigation menu.

Christian Therapist on Demand Homepage

If you scroll down the page, you’ll find a section explaining what Christian Therapist on Demand is, then a section introducing you to the company’s mental health resource library. Further down, you’ll find another prompt to download the app and a few FAQs. 

The top navigation bar includes a link to a shop (where you can buy t-shirts and sweatshirts), the blog, “About Us” informational pages, resources, the FAQ page, contact page, and information for prospective therapists. Despite so many different pages, the website does not display any therapist bios, nor does it display its prices prominently. Instead, pricing and subscription plan information is tucked away in the FAQs.

As a whole, the website is not very well maintained: There are formatting inconsistencies, typos, and inconsistent spacing at various places. In addition, there are pop-ups, such as one on the FAQ page, which are annoying and distracting. We wouldn’t be surprised if this user experience is costing the company potential signups.

Christian Therapist on Demand FAQs

It is worth noting too that on the FAQ page, the company states upfront that it is a therapy platform, not an online therapy service, which is not meant to be a replacement for offline therapy. This is a strange distinction—and not one that its competitors make. 


Another notable difference with this company is that unlike all the other Christian therapy companies we reviewed, the site does not display a “Statement of Faith,” nor does it explain how the company finds or vets that its therapists are truly Christian.

All therapists at Christian Therapist on Demand are independent contractors, rather than employees—and in the Terms & Conditions, it makes it clear that the company considers itself a platform to help you connect, but that the therapists are solely responsible for the therapy services they provide to you. As a result, the company assumes no responsibility for their actions or any advice you obtain from your therapist. In fact, it writes “Christian Therapist on Demand does not practice medicine or any licensed profession.” 


This wording is notably different from the terms and conditions of other companies, even those that work with independent contractors, and doesn’t give users great peace of mind that the services they will receive are as secure and safe as at the other companies we reviewed.

To sign-up for Christian Therapist on Demand, you have to first download the app. You cannot signup online first, which is different from the other companies we reviewed.

Only 69% of the users we surveyed reported that they either had a very good or excellent experience signing up for services—which is lower than the average across all 33 companies.

Once you’ve downloaded the app, you will answer a series of intake questions about what you’re looking for from therapy, then you’ll be sent an email verification. Then, with your email verified, you’ll create your account—which requires that you upload a photo. The app will not let you proceed until a photo is uploaded. This may cause some people to stop signing up if they’re not comfortable sharing a photo of themselves for privacy reasons. You will then choose which of the company’s three subscription plans you want to sign up for. Finally, you’ll be able to view therapist bios so you can make your choice of who you want to work with. 

It’s worth noting that at no point during the intake does the company prompt you to share emergency contact information—a departure from most companies we reviewed. You are, however, required to enter your payment information before you are granted your free trial. 

Once you’re all signed up, you will hear from your therapist through the app. According to our survey respondents, only 24% heard from their therapist same day and 33% heard back within a couple of days. This means that 43% didn’t hear from their therapist before their three-day trial ran out—which is disappointing. In fact, only 28% heard back within the same week; it took two weeks or longer for 15% of respondents. 

Cost 

Christian Therapist on Demand’s prices are about average compared to the other 33 companies we reviewed. However, only 62% of users said the prices were very good or excellent, a lower satisfaction rate than the company’s competitors. 

Christian Therapist on Demand's Prices Compared to Other Therapy Options

What Subscription Plans Does Christian Therapist on Demand Offer? 

There are three subscription plans to choose from:

  • The Unlimited Messaging Plus plan, which costs $260 per month and includes access to three therapy groups facilitated by counselors, anytime messaging and texting sessions, and a monthly phone or video session.
  • The Ultimate Unlimited Messaging plan, which costs $320 per month and includes weekly phone or video sessions, unlimited access to therapy groups facilitated by counselors, anytime messaging, and live texting sessions. 
  • The Couple’s Coaching plan, which costs $380 per month and includes four weekly sessions, anytime messaging, access to live group sessions, and worksheets. 

Is There a Free Trial?

Yes, as mentioned above, Christian Therapist on Demand offers everyone a three-day free trial. 

Does Christian Therapist on Demand Accept Insurance?

No, though therapists can provide you with a receipt if you want to try to seek out-of-network reimbursement from your insurance company on your own. 

Can You Change or Cancel Your Subscription?

Yes. You can change or cancel your subscription directly in the app.  

Are There Discounts Available?

There are no discounts, scholarships, or financial assistance available through this service.

Ease of Use

Once you’re signed up, all communication with your therapist and the customer service team takes place in the app. This is where you’ll be able to message your therapist, schedule live sessions, or access worksheets and other resources. It’s also where you’ll change payment information if you need to. 

Seventy-nine percent of surveyed respondents said the ease of use was very good or excellent; 78% said the video quality during live sessions was excellent or very good, while 79% said the speed they heard back from their therapist via messages was very good or excellent. 

If you don’t like the therapist you’re working with, you can request a change in the app as well, though it is worth noting that only 67% of surveyed respondents found this process very easy or easy—and 6% characterized the switching process as difficult or very difficult. 

Therapists' Qualifications and Quality of Care

Eighty-three percent of the users we surveyed said that therapist qualifications were a big reason why they signed up for the company—and 85% said the qualifications of their therapist were very good or excellent once they started working with them.

Christian Therapist on Demand does not disclose how many therapists are available through the app—but only 68% of the users said the number of therapists at the company was very good or excellent, suggesting the number is smaller than at other companies. Still, 93% said they were satisfied or very satisfied with the therapist options at the company.

According to our user surveys, it appears that clients have to switch therapists relatively frequently because only 7% saw one therapist through the app.

  • Twenty-nine percent saw two therapists
  • Forty-one saw three therapists
  • Twenty-three percent saw four or more. 

Since Christian Therapist on Demand did not respond to our questionnaire, however, it’s unclear whether these switches were initiated by the client or whether they occurred because their therapist left the platform. 

Types of Therapy Offered

Christians Therapist on Demand offers:

  • Individual talk therapy
  • Couples counseling 
  • Group sessions

It also states on the website that its providers can provide help for the following mental health conditions:

However, it does not go into specifics about how it treats these conditions, and since therapists and counselors are independent contractors, the therapeutic techniques used in therapy likely vary depending on the preferences and training of each individual therapist. 

Christian Therapist on Demand does also offer a variety of worksheets as part of its subscription to help you come up with ideas of what to discuss in your session, practice new skills, and cope with your anxiety. It also offers podcasts on relaxation techniques, guided imagery, meditation, and prayer, as well as “relaxing music” to help you calm down. 

Privacy Policies

The Privacy Policy tab on the website specifies that the platform and therapists associated with the platform adhere to HIPAA standards of client confidentiality and privacy. However, since therapists are independent contractors, they are responsible for adhering to these laws and standards on their own terms. 

In the FAQs, the company states that privacy and protection are of great concern to the company and great measures are taken to ensure this privacy and safety—but unlike other companies we reviewed, it does not provide any details about how it does so. In the Client Privacy Policy, it also says that the confidentiality of the information given through the platform cannot be guaranteed safe and that clients ultimately use the platform at their own risk. 

Overall Client Satisfaction

Seventy-four percent of the users we surveyed rated the services they received through Christian Therapist on Demand as either very good or excellent and 71% said the value was very good or excellent for the money spent. 

Seventy-six percent of users who’d tried another online therapy platform previously said that Christian Therapist On Demand was a little or much better than the previous service.

Our survey indicates that Christian Therapist on Demand has relatively new users. Twenty-three percent of the users we surveyed had been with the service for less than six months, and 35% had been users for six to 12 months. However, 42% had been using it for more than a year.

Ninety-two percent of users reported that they were either likely or very likely to recommend someone like them to Christian Therapist on Demand.

Is Christian Therapist on Demand Right For You?

Christian Therapist on Demand appears to be a good choice for someone who wants a convenient platform to connect with a counselor for individual or couples counseling, or join moderated group sessions. The platform makes it easy to chat with a Christian therapist and schedule sessions and there are a variety of supplemental resources available.

However, given the lack of detail about what types of therapeutic techniques and the terms and conditions, this platform is likely not the best choice for users who are struggling with more serious mental health conditions. 

The platform is also not for anyone under the age of 18, nor is it appropriate for you if you are suicidal, have a history of psychosis, or need psychiatric or medication management. It is not an emergency service so is not suitable for those in crisis. 

Christian Therapist on Demand vs. Cornerstone Christian Counseling

Both Christian Therapist on Demand and Cornerstone Christian Counseling aim to connect you with licensed Christian therapists. However, Christian Therapist on Demand is an app platform with three subscription counseling plans, whereas Cornerstone Christian Counseling is a smaller company where you pay for your sessions as you go. 

As a result, Cornerstone is more expensive if you schedule weekly sessions:

  • As noted above, Christian Therapist on Demand’s plans ranges in price from $260 to $380 a month.
  • Cornerstone Christian Counseling charges between $58 to $184 per weekly session, depending on what tier therapist you choose. This means you could pay $234 to $736 a month—and it should be noted that the lower-priced sessions are with counseling students or provisionally licensed professionals.

Christian Therapist on Demand does not link to a statement of faith or code of ethics on its website, but Cornerstone does. It’s important to note that the code of ethics that Cornerstone’s therapists adhere to is not LGBTQIA+ friendly.

Both companies have licensed therapists on staff although Christian Therapist on Demand requires a license while Cornerstone Christian Counseling requires clinicians to have a master’s degree and allows therapists pursuing licensure to work under a licensed therapist’s supervision. Christian Therapist on Demand verifies the qualifications of each therapist that uses the platform, but does not supervise them and leaves the responsibility to maintain quality standards on the individual therapist. 

Cornerstone’s website is easier to navigate and more modern than Christian Therapist on Demand. 

Website Comparison: Christian Therapist on Demand vs Cornerstone Christian Counseling

In terms of user satisfaction, the companies fared similarly. Seventy-eight percent of Cornerstone users rated the services they received as excellent or very good; 74% of Christian Therapist on Demand users said the same. Ninety-two percent of Christian Therapist on Demand and 90% of Cornerstone users said they were very likely or likely to recommend the companies. Of those that had tried other services, 77% of Cornerstone and 76% of Christian Therapist on Demand rated the company’s services as much better or a little better. 

However, 91% of Cornerstone respondents said it was very likely or likely they’d still be seeing a therapist at the company compared to only 84% at Christian Therapist on Demand.

Final Verdict

Christian Therapist on Demand is a convenient, subscription-based platform that can connect you with a Christian therapist for less than many of the other companies we reviewed. However, the company does not display its statement of faith, does not accept health insurance, does not offer medication management, and there is a lack of transparency from the company on how it protects user data, which raises some concerns about the platform.

Methodology 

Our methodology for evaluating online therapy companies is comprehensive and data-driven. As mentioned above, we sent questionnaires to 33 companies and surveyed 100 current users of each in order to gather qualitative and quantitative data about each company and its users’ experiences.

Specifically, we evaluated each company on website usability, sign-up process, subscription offerings, client privacy protections, and how easy it is to change therapists. We then looked at therapist qualifications, the types of therapy offered quality of care, client-therapist communication options, session length, and the therapist assignment process. Finally, we looked at cost, value for money, whether the companies take insurance, overall user satisfaction, and the likelihood clients would recommend them.

By Mary K. Tatum, MS, LMHC
Mary is a licensed mental health counselor and psychotherapist with 15 years of experience working in the psychology field. She earned a Bachelor of Science in psychology from Bluefield College and a Master of Science in Psychology from Palm Beach Atlantic University. She began in social work and then moved to drug rehab settings, working as a therapist, group facilitator, and clinical director. She specializes in family dynamic systems, trauma recovery, improving resilience, addiction recovery, and the psychology of successful business management.

Edited by
Simone Scully
simone-scully-verywell

Simone is the health editorial director for performance marketing at Verywell. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science.

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