Cornerstone Christian Counseling Review

Easily schedule an online therapy session with a Christian therapist

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2.7

Cornerstone Christian Counseling

Cornerstone Christian Counseling

Cornerstone Christian Counseling

Cornerstone Christian Counseling is a company for people seeking talk therapy from Christian therapists and counselors.

Pros
  • Informative and easy-to-navigate website

  • Both in-office and online sessions are available

  • Discounts are available

  • Therapists work as a team

  • Helpful customer service

  • Therapist bios on the website

  • You can choose your therapist

Cons
  • No subscription options

  • Not all therapists are licensed

  • No free trials or consultations

  • Not all therapists are available for online therapy

  • Lack of  information about payment security

  • No psychiatrists on staff

  • Not LGBTQ+ friendly

  • Only available in select states

2.7

Cornerstone Christian Counseling

Cornerstone Christian Counseling

Cornerstone Christian Counseling

Founded in 2009 by a husband and wife team, Sean and Angie Taylor, Cornerstone Christian Counseling began as a small, in-office private practice in Denver, Colorado, and has now grown to include five offices and an online therapy service. Despite this growth, the company is definitely smaller than many of the other companies we reviewed, with only 48 Christian therapists and counselors on staff. It has also maintained a more boutique-like structure, with a pay-per-session business structure.

It's important to note that this company's therapists adhere to a code of ethics that is not LGBTQIA+ friendly and makes several statements regarding how counselors should approach homosexuality, abortion, premarital sex, divorce, and other topics (more on that below). As a result, we do not recommend this company to members of the LGBTQIA+ community and we suggest that everyone. read this code of ethics before seeking therapy from this company to make sure it's the right fit for them.

To fairly and thoroughly review Cornerstone Christian Counseling against its competitors, we surveyed 100 current users from 33 different online therapy platforms in order to gain insight into their experiences. We also sent a questionnaire directly to each company to get more detailed information about their offerings. These surveys and questionnaires allowed us to directly compare offerings, quality of service, and client satisfaction across companies. We used the feedback from the client questionnaire to evaluate user satisfaction and perception of quality. 

Cornerstone Christian Counseling did not respond to our questionnaire, despite multiple attempts to contact them. This hindered our ability to gain as much insight into their company and goals as we were able to with some of their competitors. We had to rely exclusively on user survey data in order to assess the company. Keep reading to see how Cornerstone Christian Counseling stacks up against its online therapy competition.

First Impressions and Sign-up Process 

Cornerstone's website is one of the more modern, informative, and easy-to-navigate websites we looked at. There is a detailed navigation menu that answers most of the questions you might have about their services prior to booking a session and all the therapists have bios listed on the website. 

You can sign-up for your first session directly online. The intake process is a very easy three-step process. First, you’ll look for a therapist on the website. You can answer a few prompts to narrow down the therapists based on where you live and what kind of therapy you want (in-person or online). Once you pick your therapist, you’ll click “schedule session” and fill out a short form with your information. The company will then reach out to you within one business day.

Eighty percent of users surveyed reported that they either had a very good or excellent experience signing up for Cornerstone Christian Counseling.

You can also call the company directly and speak with an intake coordinator to book a first session with a therapist or email with any questions before signing up. Your payment information will be taken once the company confirms your session.

It’s important to note that while the company says they will respond to your query booking a session within one business day, only 37% of the users we surveyed said they heard back within a day. Most said it took a little longer:

  • Thirty-three percent said they heard back within a couple of days.
  • Twenty-four percent said they heard back within a week.
  • Six percent said it took two weeks or more.

Cost 

Cornerstone Christian Counseling charges clients per session, instead of offering a flat monthly subscription price. This allows you a lot of flexibility in terms of how many sessions you want per month. However, if you book weekly sessions, you’ll spend more than the average cost of therapy at the other 33 other companies we reviewed. 

Only 68% of the users we surveyed said the company’s prices were very good or excellent. If you are on a tight budget but want weekly sessions, you might want to consider a different company.

What Are Cornerstone Christian Counseling’s Prices?

Unlike some of the bigger online therapy companies we reviewed, you pay-per-session at Cornerstone regardless of whether you schedule in-person or online therapy sessions.

Prices per session vary depending on the level of education and experience of your therapist. There are five tiers:

  • Tier 1: Sessions are with counseling students or provisionally licensed professionals and cost $55 per session.
  • Tier 2: Sessions are with provisionally licensed professionals and cost $95.
  • Tier 3: Sessions are with licensed professionals and cost $115.
  • Tier 4: Sessions are with licensed professionals who have advanced certifications and/or at least 5,000 clinical hours. They cost $145.
  • Tier 5: Sessions are with licensed professionals who have advanced certifications and 10,000 clinical hours. They cost $175.

All sessions are 45 minutes long, though you can schedule 75-minute sessions for an additional fee, as determined by your therapist. 

Is There a Free Trial?

There are no free trials or consultation sessions offered by this company.

Does Cornerstone Christian Counseling Accept Insurance?

This company does not bill insurance. However, they will provide a receipt if you want to try to seek reimbursement through your insurance provider. 

Can You Change or Cancel Your Subscription?


You can start, stop, and pause therapy as you please since the decision to schedule another session is entirely up to you. You can reschedule or cancel your session once you’ve booked it. 

Are There Discounts Available?

Cornerstone does offer a few discounts to specific groups of people:

  • Anyone who works in a church or missions-related context can receive a 10% discount if they see any Tier 2-5 counselor.
  • Active duty, active reservists, and retirees of the military services and their dependents get a special discount, though the company doesn’t specify what that discount is on their website. Call and inquire for further details before booking your session.

For families with limited income, there are weekly payment plans available that you can apply for. 

Ease of Use

Seventy-five percent of the users we surveyed found Cornerstone Christian Counseling’s online client portal easy to use to book or change sessions. All online therapy sessions are conducted over Zoom video calls. Once the session is booked, you will get an email confirmation with the Zoom link to your session. Eighty-nine percent of surveyed users said their experience with video sessions was either very good or excellent. There are no messaging, e-chat, or phone sessions offered at Cornerstone.

If you have a session with a therapist and you don’t feel like it’s a great fit, you can call Cornerstone and receive one free transfer session with a new therapist on the team.

Seventy-nine percent of surveyed users found the process of switching therapists to be easy or very easy.

Therapists' Qualifications and Quality of Care

Eighty-three percent of the users we surveyed said that therapist qualifications were important to them when choosing an online therapy company.

Seventy-eight percent of surveyed users said they found the therapists’ qualifications to be either very good or excellent.

This number was lower than average when compared to the other 33 companies we reviewed, which could be because not all therapists who work for the company are licensed. Some are counseling students and others are provisionally licensed, offering their services for lower costs.

Ninety-four percent of the people we surveyed said they were either satisfied or very satisfied with the therapist options.

Even among the licensed therapists at the company, there is a hierarchy. Some therapists have advanced certifications or over 10,000 clinical hours, and each therapist has different specializations too, such as couples therapy, play therapy, or faith issues. 

The company only has 48 therapists on staff and not all of them offer online sessions. In fact, online therapy services at Cornerstone are only available to users in certain states.

The company has a Christian orientation and there is a link to its Statement of Faith on its website. All staff therapists and counselors are not only members of the Christian faith, but they are required to agree to the company’s statement of faith and adhere to the American Association of Christian Counselors Code of Ethics. 

It’s important to note that this code of ethics says, “Christian counselors do not condone or advocate for the pursuit of or active involvement in homosexual, bisexual, or transgendered behaviors and lifestyles” and that they “will encourage sexual celibacy or biblically-prescribed sexual behavior while such issues are being addressed.” As a result, we strongly do not recommend this company for anyone who identifies as LGBTQIA+.

This code of ethics also makes statements regarding how counselors should approach abortion, separation, divorce, premarital and extramarital sexual behavior, as well as euthanasia and assisted suicide. As a result, there are many other users that may not find this company to be a good fit for them.

From our survey, it appears that many users try out a few different therapists before settling on one for therapy.

  • Only 8% said they saw only one counselor. 
  • Twenty-seven percent said they saw two therapists.
  • Thirty-eight percent said they saw three therapists.
  • Twenty-seven percent said they saw four or more therapists.

Types of Therapy Offered

Cornerstone Christian Counseling’s services are predominantly aimed at people from the Christian faith who agree with its statement of faith.

While its therapists are Christian, they are also trained in traditional psychology. Some of the different techniques and services offered by the company include:

Cornerstone Christian Counseling does not employ psychiatrists or offer medication management. If you need psychiatric services, take antidepressants, or require other prescriptions, this is not the company for you.

Privacy Policies

Cornerstone Christian Counseling uses a HIPAA-compliant version of Zoom for all of its online therapy sessions. Client portals are managed through the Electronic Healthcare records company TherapyNotes, which is well known for being secure. The website privacy page does not disclose how they protect clients' financial information or financial transactions. 

The company does collect personally identifiable information about you, including your contact information, in case it needs it for an emergency. 

If during your treatment, your therapist decides you need more help than can be offered, a different type of therapy, or medication, then the company will refer you to a local resource. They will also file a formal report if they believe you are a threat to yourself or others.

Overall Client Satisfaction

Seventy-eight percent of the users we surveyed said the services they received through Cornerstone Christian Counseling were very good or excellent and 80% said its value was very good or excellent for the money spent.

Seventy-seven percent of clients who had used other online therapy services said that Cornerstone Christian Counseling was better or much better than their previous online service. 

According to our survey:

  • Twenty-one percent had been clients for three to 6 months.
  • Thirty-two percent had been clients for six to 12 months.
  • Forty-one percent had clients for over a year.

These results suggest that a fairly good percentage of users stick with the company.  In fact, ninety-one percent told us they were likely or very likely to still be working with a Cornerstone Christian Counseling therapist a year from now.

Ninety percent of users reported that they were either likely or very likely to recommend someone like them to Cornerstone Christian Counseling.

Is Cornerstone Christian Counseling Right For You?

Cornerstone Christian Counseling is a good choice if you live in Colorado or are looking for online therapy for depression and anxiety with a Christian therapist who shares your worldview. It’s a good platform if you want to discuss spirituality issues in your sessions. 

Cornerstone could also work with you if you want therapy for your children, marriage counseling, or family therapy. 

However, because its online services do not offer messaging, e-chat, or phone sessions, the company might not work for you if you work long hours or unpredictable shifts. It is also not a good choice if you need psychiatric services or medication management. You may also prefer to go elsewhere if you have had or are considering an abortion, a divorce, or if you want couples counseling but are not married.

We do not recommend this company for members of the LGBTQIA+ community.

Cornerstone Christian Counseling is also not designed to be an emergency service. People struggling with suicidal thoughts, who are in crisis, or need inpatient care are not suitable for this service. People with psychotic disorders or a history of psychosis are also not a good fit.

Cornerstone Christian Counseling vs. Grace Wellness

Cornerstone Christian Counseling and Grace Wellness are both Christian therapy companies that offer in-office and online sessions. However, while both offer trauma therapy, family therapy, and individual talk therapy, Grace Wellness also offers life coaching, spiritual guidance from pastors, and chiropractic care. Grace Wellness has a smaller staff, with only 21 therapists compared to Cornerstone’s 48.

Neither company employs psychiatrists or doctors and therefore there are no medication management services available.

Both companies employ therapists and counselors with a range of experience and qualifications, allowing them to offer tiered, per-session pricing. 

  • Cornerstone Christian Counseling has five tiers, with prices ranging from $55 to $175 per session
  • Grace Wellness has three tiers, with prices ranging from $55 to $150 per session.

Both companies offer discounted rates for those who qualify.

Ninety-one percent of Cornerstone users reported they were either likely or very likely to still be seeing a therapist within the company a year from now, compared to 89 percent at Grace Wellness.

Cornerstone has a more user-friendly website than Grace Wellness, which is just a little more difficult to navigate. Both have well-maintained blogs, though, and prominently display bios for their staff.

Of the users we surveyed:

  • Eighty percent of Grace Wellness users and 78% of Cornerstone users said the services were either very good or excellent. 
  • Ninety-three percent of Grace Wellness clients said they were either likely or very likely to refer someone to the company, whereas 90 percent of Cornerstone clients said the same.

Of the users we surveyed who had tried other therapy services, 85% of Grace Wellness clients reported that services were either better or much better than the services at the companies they used before. At Cornerstone, only 77% said the same.

Final Verdict

If you’re a Christian in need of talk therapy, marriage counseling, or therapy for the whole family, Cornerstone Christian Counseling’s online therapy services might be a good fit, though it’s important to remember that its services are only available in certain states. You might find their prices a little high, however, if you want weekly sessions. This company isn’t for everyone, however. We do not recommend it if you identify as LGBTQIA+.

Methodology

Our methodology for evaluating online therapy companies is comprehensive and data-driven. To fairly and accurately review the best online therapy programs, we sent questionnaires to 33 companies and surveyed 100 current users of each. This allowed us to directly compare services offered by gathering qualitative and quantitative data about each company and their users’ experiences.

 Specifically, we evaluated each company on:

  • Website usability
  • Sign-up process 
  • Therapist qualifications 
  • Types of therapy offered
  • Quality of care
  • Client-therapist communication options, 
  • Session length
  • Subscription offerings 
  • Client privacy protections 
  • Cost and value for money
  • Whether they take insurance
  • Average out-of-pocket costs
  • Therapist assignment process
  • How easy it is to change therapists
  • Overall user satisfaction
  • Likelihood clients would recommend them

Specs

  • Product Name Cornerstone Christian Counseling
  • Year Founded 2009
  • Insurance Accepted? Offers reimbursement receipt
  • Price $55 to $175 per session
  • HIPAA Compliant Yes
  • Platforms Live video through Zoom
  • Payment Options Major credit cards
  • App Available? (Y/N) Zoom app
Edited by
Simone Scully
simone-scully-verywell

Simone is the health associate editorial director for performance marketing at Verywell. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science.

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